Richard oversees the I.T. Operations and Development teams at PLOS. When he joined PLOS in 2005, the I.T. department consisted of two web producers and a few decrepit servers. Fast forward to 2012 - the team now consists of almost twenty employees including developers, support technicians and system administrators. The I.T. Operations and Development teams oversee the internal infrastructure for the PLOS organization, the platform for the PLOS products and development of Ambra, an open source publishing platform. Richard also leads the Article-Level Metrics (ALM) initiative which provides a suite of metrics to measure the overall performance and reach of published research articles. A huge proponent of Open Source software, Richard was drawn to the passion surrounding Open Access advocacy at PLOS and the commitment to make scientific knowledge freely available to the public. He brings more than 20 years of I.T. management and development experience from working with start-ups, non-profits and established companies. Richard obtained a B.S. degree in Cognitive Science from U.C. San Diego, during which time he also developed a passion for surfing, and is currently pursuing an Executive MBA at San Francisco State University.