Doug Bates is Dean of the Angelo and Jennette Volpe Library at Tennessee Tech University. He earned his B.S. and M.L.I.S. degrees at Brigham Young University, and his Ed.D at Kansas State University. He has worked previously as a Documents Reference Librarian at Texas Tech University, as Head of Government Documents and the Chair of Access Services at Kansas State University, and University Librarian at BYU-Hawaii. He has served as President of the Voyager Users Group and President of the Hawaii Library Association.