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Lively Lunch Discussions [clear filter]
Thursday, November 7


Can Librarians and Information Providers Foster Productive Discussions Over Product Value, Change Management, and Sustainability?
While it is obvious that technology has been a catalyst for dramatic changes in both the scholarly publishing sector and service models of libraries, there are still various challenges to improving communication between information providers and libraries. In response to technological changes, libraries are grappling with a range of issues, which makes collection development only one of several competing library operational priorities. As a consequence, both libraries and vendors need to understand each other’s notion of value and appreciate the pressures to evolve, whether it be in the areas of virtual collections or virtual services.
This panel will provide perspective on these ongoing dialogs from 3 information providers advisory panels; American Chemical Society, Thomson Reuters, and Ithaka/JSTOR. The goal is to present current methods and outcomes from vendor customer advisory panels in their respective efforts to gather feedback and possibly apply lessons learned. The advisory panel cases will be told by two current vendor advisory panel members per information provider, one being a librarian customer, the other being an information provider representative who also currently serves on the advisory panel.


Stephen Hansen

Director North American Sales, ACS Publications
I'm a 20+ year member and employee of the ACS, currently managing the Publications business in the Americas. I'm happy to discuss any subject related to Science, Librarianship, Publishing, and the ACS writ large.
avatar for Bruce Heterick

Bruce Heterick

SVP, Open Collections & Infrastrucutre, ITHAKA
avatar for Simon Pratt

Simon Pratt

Product Manager, Institutional Research, Thomson Reuters
As the Product Manager for Institutional Research at Thomson Reuters, I oversee the Institutional Profiles initiative which captures key performance indicators on academic institutions and powers the Times Higher Education World University Rankings. I am also responsible for, content... Read More →

Greg Rashke

North Carolina State University
avatar for Tammy Sugarman

Tammy Sugarman

Associate Dean, University Libraries, Georgia State University
avatar for Andrew White

Andrew White

Associate CIO for Health Sciences, Senior Director for Research Computing, Stony Brook University
Andrew has worked in academic/ research libraries for more than 25 years, holding positions as  Associate Director, Associate Dean, and Director. Prior to becoming the Associate CIO for Health Sciences, he was the Interim Dean of Libraries at Stony Brook University. Andrew is a member... Read More →

Thursday November 7, 2013 12:45pm - 2:00pm
Room 227, Addlestone Library 205 Calhoun Street, Charleston, SC 29401


Rompiendo Barreras: Reorganizing Technical & Digital Services in a Small Academic Library
The Olin Library at Rollins College is a 2013 winner of the ACRL Excellence in Academic Libraries Award. In May 2012, the library’s new Collections & Systems Department began reorganizing from being two separate units-- rethinking roles, workflows, and procedures. A small department with a wide range of responsibilities, C&S has 4 staff and 3 librarian positions, doing everything from acquisitions to systems to interlibrary loan. We’ll talk about how the department has focused on mutual respect as the basis for full collaboration in merging two departments, flattening the reporting structure, completely redefining some positions, streamlining workflows, literally breaking down walls, and establishing a highly flexible department that will adapt as resources change. We invite anyone interested in reorganizing technical and digital services-- especially but not only in small libraries-- to come and share your own ideas and experiences about making sure all the employees are leading change together. We’ll share what works for us, and in an open and informal discussion, we want to hear what works for you, and/or ideas you’d love to try.

avatar for Jonathan Harwell

Jonathan Harwell

Head of Collections and Systems, Rollins College
Jonathan H. Harwell has previously served as guest editor and peer reviewer for Against the Grain. He is Head of Collections & Systems at Rollins College, and was previously a librarian at Georgia Southern University, the University of Alabama at Birmingham, and Berry College. He... Read More →
avatar for Sharon Williams

Sharon Williams

Acquisitions/Office Coordinator, Rollins College
Sharon P. Williams joined Rollins College seven years ago coming from a public library environment. It has been a great experience for her to work in an academic library and integrating what she learned in her previous position. She loves contributing to and working around young... Read More →

Thursday November 7, 2013 12:45pm - 2:00pm
Drayton Room, Francis Marion Hotel 387 King Street, Charleston, SC 29403


You Can’t Have Too Much Electronic Resources Staffing
Two years ago Auburn University Libraries created a new Electronic Resources and Serials Services (ERSS) Unit to create a cohesive, highly responsive, and forward moving team. This newly created unit wanted to do things right, well, and strategically. When the team reflected upon the current staffing situation the following issues emerged: (1) doing “more with less” was not a recipe for success; (2) projects were a far-away dream; and (3) having too little documentation was dangerous for succession. In addition the Unit Head was assuming more administrative assignments making delegation of tasks not possible for this small and full to capacity work group. Thus was born the decision to create and hire a new tenure-track librarian, the Serials Acquisitions Librarian. It has now been two years since hiring this new librarian.

Three members of Auburn’s ERSS unit: the department head, the new librarian, and the serials associate will talk about their experiences with adding a new electronic resources expert. Topics covered will include: (1) progress to date on addressing weak areas of service, (2) challenges with hiring a person proficient with electronic resources trouble shooting and cataloging, but less so with acquisitions, and (3) areas needing more attention.

Engagement with the audience will be fostered through dialog on aspects of training staff, writing documentation, building teamwork, planning for succession, and handling sudden departures of key personnel.


Shade Aladebumoye

Library Associate for Serials, Auburn University
Shade Aladebumoye is the Library Associate for Serials and has been at Auburn University Libraries since 1995. She manages the ordering and invoicing of serials in all formats, oversees bindery operations and has expanded her role to include electronic resource trouble-shooting.

Nadine P. Ellero

Head of Technical Services, Auburn University
Nadine P. Ellero is Head of Technical Services at Auburn University Libraries, in Auburn, Alabama. Before Auburn, she was the Intellectual Access/Metadata Services Librarian at the Claude Moore Health Sciences Library at the University of Virginia (1990-2011).   Nadine presently... Read More →
avatar for Paula Sullenger

Paula Sullenger

Assoc. Dean for Information Resources, Texas A&M University
I am interested in all aspects of Technical Services, as well as collection development, assessment, and scholarly communication. I am also active in FOLIO development.

Thursday November 7, 2013 12:45pm - 2:00pm
Rutledge Room, Francis Marion Hotel 387 King Street, Charleston, SC 29403