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Thursday, November 7 • 12:45pm - 2:00pm
Can Librarians and Information Providers Foster Productive Discussions Over Product Value, Change Management, and Sustainability?

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While it is obvious that technology has been a catalyst for dramatic changes in both the scholarly publishing sector and service models of libraries, there are still various challenges to improving communication between information providers and libraries. In response to technological changes, libraries are grappling with a range of issues, which makes collection development only one of several competing library operational priorities. As a consequence, both libraries and vendors need to understand each other’s notion of value and appreciate the pressures to evolve, whether it be in the areas of virtual collections or virtual services.
This panel will provide perspective on these ongoing dialogs from 3 information providers advisory panels; American Chemical Society, Thomson Reuters, and Ithaka/JSTOR. The goal is to present current methods and outcomes from vendor customer advisory panels in their respective efforts to gather feedback and possibly apply lessons learned. The advisory panel cases will be told by two current vendor advisory panel members per information provider, one being a librarian customer, the other being an information provider representative who also currently serves on the advisory panel.


Stephen Hansen

Assistant Director, North American Sales & Licensing, ACS Publications
avatar for Bruce Heterick

Bruce Heterick

Vice President, ITHAKA
avatar for Simon Pratt

Simon Pratt

Product Manager, Institutional Research, Thomson Reuters
As the Product Manager for Institutional Research at Thomson Reuters, I oversee the Institutional Profiles initiative which captures key performance indicators on academic institutions and powers the Times Higher Education World University Rankings. I am also responsible for, content acquisition for research evaluation and manage the Thomson Reuters Research Analytics Advisory Board. | | I have more than 17 years of experience in the... Read More →

Greg Rashke

North Carolina State University
avatar for Tammy Sugarman

Tammy Sugarman

Associate Dean, University Libraries, Georgia State University
avatar for Andrew White

Andrew White

Associate CIO for Health Sciences, Senior Director for Research Computing, Stony Brook University
Andrew has worked in academic/ research libraries for more than 25 years, holding positions as  Associate Director, Associate Dean, and Director. Prior to becoming the Associate CIO for Health Sciences, he was the Interim Dean of Libraries at Stony Brook University. Andrew is a member of Beta Phi Mu and holds a MLS from Queens College and a doctorate from the Graduate Center of the City University of New York. He has several peer-reviewed and... Read More →

Thursday November 7, 2013 12:45pm - 2:00pm
Room 227, Addlestone Library 205 Calhoun Street, Charleston, SC 29401

Attendees (54)