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Friday, November 8 • 2:15pm - 3:00pm
Lack of Evidence: Proving ROI for eBooks Beyond a Reasonable Doubt

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Librarians continue to grow their scholarly ebook collections, and while many are seeking to establish more formal systems of measurement to determine the value of these collections, it can seem a daunting task without precedents on which to base their decisions. For librarians and administrators working to meet competing demands with limited resources, understanding the value of ebooks will be of great importance for the foreseeable future as expenditures grow. But Return on Investment (ROI) for ebooks in research and academic libraries can be difficult to determine, as the factors considered can vary widely.

In this session, a panel consisting of librarians, a publisher and consultant will present a broad overview of the current state of ebooks valuation in academic and special libraries along with its trends and dominant challenges. In addition, we will address some ways in which the scholarly ebook landscape is likely to change in the future and the anticipated impact on measuring the ROI of ebooks throughout the library community. Finally, the panel will discuss possible ways publishers, librarians and researchers can work together to improve methods of analysis and adjust to meet the needs of users.

Attendees can expect to learn about research currently available into the value of ebooks that is important to justify development decisions, how the evolution of ejournal publishing can inform the rapid growth of ebook acquisitions going forward, how to gather feedback from users via surveys on how and where they access ebooks, and how to channel these findings back to publishers to influence development of COUNTER-compliant statistics and enhancement of ebook platforms making content accessible, discoverable, granular and mobile.


Tina Chrzastowski

Librarian, University of Illinois at Urbana-Champaign
Tina E. Chrzastowski is Professor Emerita, formerly Chemistry Librarian and Professor of Library Administration, at the University of Illinois at Urbana-Champaign (UIUC).  Prior to UIUC, she held academic library positions at the University of Delaware and the University of Washington... Read More →
avatar for Janet Fisher

Janet Fisher

Senior Publishing Consultant, Publishers Communication Group
Janet Fisher has been in scholarly journals publishing for over 20 years, with stints at University of Texas Press and MIT Press. In 2003 she moved to Ingenta and then to Publishers Communication Group as Senior Publishing Consultant. Janet works with  academic and commercial publishers... Read More →

Jennifer Kemp

eProduct Manager, eBooks, Springer
Jennifer Kemp is Product Manager of eBooks at Springer in New York. Prior to joining Springer, she was a Publication Manager at Stanford University’s HighWire Press. Jennifer started her career as a librarian at IBM, where she spent several years in a variety of roles at the Watson... Read More →
avatar for Deborah Lenares

Deborah Lenares

Manager, Library Acquisitions and Resource Sharing, Wellesley College
Deborah has worked in libraries since 1996, and is currently Manager of Acquisitions and Resource Sharing at Wellesley College. Her current area of research is the use of and attitudes toward academic ebooks, which complements her earlier research examining the adoption of e-journals... Read More →

Friday November 8, 2013 2:15pm - 3:00pm EST
Auditorium, Science and Mathematics Building 202 Calhoun Street, Charleston, SC 29401

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