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Saturday, November 9 • 11:15am - 11:45am
Tools, People and Processes: Managing Change Holistically

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Have you ever wondered why some adoptions of a particular technology go well and others don't? If the technology is a constant, what are the variables that lead to success or failure, and how can you stack the deck in your favor? Join Rene Erlandson, Director, Virtual Services, at the University of Nebraska Omaha’s Criss Library and Rob Ross, OCLC Director of Implementation Programs, to learn how to manage the human aspects of change that a system migration brings.

University Nebraska Omaha recently migrated from a traditional integrated library system to OCLC’s WorldShare Management Services. During this session, we will discuss the process of engaging staff members in the change process, assessing the technology's impact on roles and workflows, as well as the process of restructuring staff to maximize the benefits of the new technology.

Additionally, this session will highlight lessons library staff learned migrating from a legacy system that had been in place for 20+ years. This is the session to attend if you are considering a technological adoption and want to lay the groundwork for success!

avatar for Rene Erlandson

Rene Erlandson

Director, Virtual Services, The University of Nebraska Omaha’s Criss Library
University of Nebraska Omaha
avatar for Rob Ross

Rob Ross

Director, Implementation Programs, OCLC, Inc.

Saturday November 9, 2013 11:15am - 11:45am EST
Rutledge Room, Francis Marion Hotel 387 King Street, Charleston, SC 29403

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